Our Privacy Policy
Dennis and Schwab, Inc dba DSI Labels (“DSI Labels,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website or services. By using our website or engaging with our tools and services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information depending on how you interact with our website and services.
Automatically Collected Information
- IP Address & Device Data – For internal troubleshooting, fraud detection, and analytics.
- Cookies & Tracking Data – To analyze site usage, personalize experiences, and deliver targeted advertising.
Information You Provide Directly
- Name, Email Address, Phone Number – For order fulfillment, support, marketing communication, and personalized service.
- Billing & Shipping Information – To process and deliver your orders.
- User Content – Including product reviews, testimonials, and submitted designs (e.g., using design tools or templates).
Chat Logs – For customer service and support purposes.
2. How We Use Your Information
We use your personal information to:
- Fulfill and deliver orders
- Respond to inquiries and provide customer support
- Send order confirmations and updates
- Communicate offers, promotions, or service changes
- Improve website functionality and user experience
- Ensure compliance with legal obligations
You may choose to opt out of promotional communications at any time.
3. Information Sharing
We do not sell your personal information.
We may share your information with:
- Trusted service providers and partners – For payment processing, order fulfillment, customer service, data analysis, marketing, and IT support.
- Subsidiaries and affiliates – To support internal business operations.
- Government or legal entities – To comply with applicable laws, regulations, court orders, or legal processes.
- Successors – In the event of a business transfer, merger, or sale.
All third parties are required to use your data only for the services they provide on our behalf.
4. Cookies and Tracking Technologies
We use cookies and similar technologies for essential site functionality, analytics, personalization, and marketing. You may adjust your browser settings to manage cookies, but some features of our site may not function properly without them.
Types of cookies used:
- Necessary Cookies – Required for core site functionality, such as checkout.
- Analytical Cookies – Help us understand how visitors use the site.
- Marketing Cookies – Enable us to deliver relevant ads and measure their effectiveness.
Personalization Cookies – Customize the experience based on preferences and behavior.
5. Text Messaging
If you choose to receive marketing or support text messages from DSI Labels—either through our website or by texting us—you agree to receive recurring automated messages (including possible reminders). Message frequency may vary.
You can opt out anytime by replying STOP to any message. For help, reply HELP or contact us directly. Message and data rates may apply depending on your mobile plan. Your wireless carrier may not support all message types, and we are not responsible for message delays or failures.
We may collect certain information—such as your phone number, carrier, and message details—for the purpose of delivering and supporting our messaging services.
6. Data Security
We use industry-standard safeguards to protect your personal information, including:
- HTTPS encryption for all communications
- PCI-compliant servers for secure payment processing
- Encrypted data storage in secure facilities
However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Accessing and Managing Your Information
If you request a password reset, your IP address will be included in the reset email.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from individuals under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
10. Do No Track
We respect browser “Do Not Track” signals. If you have this feature enabled, we will limit tracking related to marketing preferences.
11. Region-Specific Privacy Rights
Certain states or regions may provide additional privacy rights. We comply with applicable laws such as the California Consumer Privacy Act (CCPA), and we encourage residents to review their specific state disclosures.
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or business practices. Updates will be posted on this page with the latest effective date. Continued use of our website after changes indicates your acceptance of the revised terms.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Dennis and Schwab, Inc dba DSI Labels
505 East 1st Street, Suite B
Tustin, CA 92780
Phone: 714-505-1270
Email: pdoi@dsiweb.com